Hi all, just want to let you know that we've seen your reports about GX not opening & crashing on launch and are forwarding them all to our dev team to be looked into.

Update 1:

Seems like GX and some other browsers are unable to launch for some users when Microsoft Family Safety is enabled;

If you're facing this issue but are unsure if you even have that stuff enabled, here are a couple things you can try:

Allow GX in MS Family Safety

1. Go to or open the Family Safety mobile app

2. Select the user that's encountering this issue

3. To allow other browsers;

- Disable "Filter inappropriate websites" under the Edge tab OR;

- Go to Windows tab --> Apps & Games --> Unblock GX

Try logging out of your MS Account on Windows & log back in

1. Open the Windows menu (Windows key)

2. Click on your profile on bottom left

3. Sign out

Rename the Opera.exe to something else

1. Find Opera.exe by right-clicking the shortcut on your desktop --> Open file location

2. Rename it to something else like Opera1.exe

3. Launch it

You can then try renaming it back to opera.exe - we've seen one case of this process fixing the issue where renaming it back didn't break it again.

Please respond in the thread if any of these solved the issue for you, thanks!